Privacy Policy

1. Information Collection and Use

We collect information from users in several ways to ensure the smooth operation of the Application and to improve user experience. The types of data we collect include:

1.1 Automatically Collected Information

When you use the Application, we automatically collect certain information about your device and usage patterns. This includes:

• Device Information: We collect details such as your device model, operating system version, hardware settings, unique device identifiers, and mobile network information.
• Log Information: Each time you access the Application, we may automatically record certain information, such as your IP address, the date and time of access, browser type, and the pages you visit. This data helps us analyze trends and improve service quality.
• Usage Information: We track information on how you interact with the Application, including the frequency and duration of your visits, actions taken, and performance data.
• Approximate Location Data: While we do not collect precise location data, we may collect general location information (city, region) to enhance user experience and regional services.

1.2 User-Provided Information

In addition to automatically collected data, we may ask you to provide personal information when using specific features of the Application. This may include:

• Contact Information: Your full name, email address, and phone number to enable account creation, respond to queries, and send notifications.
• Profile Information: You may provide additional information such as a profile picture, username, or preferences to personalize your experience.
• Payment Information: If applicable, when you make in-app purchases, we may collect payment details. All transactions are processed through secure third-party payment gateways.

1.3 Location Data

Although the Application does not gather precise geolocation data, some general location information may be collected to help us improve and tailor our services, such as customizing content for your region. You may opt-out of location data collection by adjusting your device settings.

1.4 Additional Data Collection

We may also collect other types of data as disclosed at the time of collection. You will be informed about the specific purposes of any additional data collection, and consent will be obtained before collecting new types of data where necessary.

2. Purpose of Data Collection

We use the information collected from you to enhance our services and ensure that you have the best possible experience. The purposes for which we collect data include, but are not limited to:

• Service Provision: To operate, maintain, and deliver the features and functionalities of the Application, including account management, user authentication, and access to content.
• Personalization: To tailor content, suggestions, and recommendations based on your usage patterns, preferences, and geographic location.
• Communication: To send you notifications, updates, marketing communications, and other information about our services. You may opt-out of promotional communications by following the unsubscribe instructions in any email or by contacting us directly.
• Service Improvement: To monitor and analyze trends, usage, and activities within the Application, thereby improving functionality and user experience.
• Security: To protect our services, detect fraud, unauthorized access, and other security risks, ensuring the safety and integrity of your data and our systems.
• Legal Compliance: To comply with applicable legal obligations, regulations, or valid legal processes.

3. Data Retention Policy

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, regulatory, or contractual obligations. Specifically:

• User-Provided Data: We retain data for the duration of your use of the Application and for a reasonable period thereafter to maintain service records and comply with legal obligations.
• Automatically Collected Data: Log data and analytics information are retained only for the period necessary to improve and optimize service delivery.
• Financial and Transaction Data: If any payment data is collected, it will be retained for financial reporting and audit purposes as required by law.

If you wish to delete your personal information or stop us from collecting it, you can request deletion by contacting us at info@cubanosindia.com. We will process such requests in accordance with applicable laws.

4. Sharing of Information

We do not share your personal data with third parties except under the following circumstances:

• With Your Consent: We may share or disclose your information when you provide explicit consent for us to do so.
• Legal Compliance: We may disclose your personal information if required to do so by law, or in response to valid legal processes, such as a court order or government request.
• Service Providers: We may share your data with trusted third-party service providers who assist in operating the Application, processing payments, providing customer support, and analyzing user behavior. These service providers are bound by contractual obligations to keep your information confidential and to use it solely for the purposes specified by us.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. You will be notified of any such changes in ownership or control of your personal data.
• Security and Fraud Prevention: We may share information to prevent fraud, enforce our policies, protect our rights, or investigate suspected security breaches.

5. Third-Party Services

The Application may integrate or link to third-party services and platforms (such as Google Play Services, analytics providers, or payment processors). These third-party services have their own privacy policies and practices regarding the collection, use, and sharing of your data. We encourage you to review the privacy policies of any third-party services you use in connection with the Application.

Below are links to the privacy policies of third-party service providers used by the Application:

• Google Play Services

Please note that we are not responsible for the content, privacy policies, or practices of third-party services. Your interaction with any third-party service, including their data collection and processing, is governed by their respective privacy policies.

6. Security of Your Information

Your data security is our priority. We implement a range of technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction. These measures include:

• Data encryption both at rest and in transit.
• Regular security updates and patches to software components to address vulnerabilities.
• Access control measures, ensuring that only authorized personnel can access sensitive information.
• Monitoring and logging of suspicious activities to prevent and respond to potential breaches.

However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security. If you believe your personal data has been compromised, please contact us immediately at info@cubanosindia.com.

7. Children's Privacy

The Application is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@cubanosindia.com so that we can delete such information from our systems. If we become aware that we have unknowingly collected data from children under 13, we will take immediate steps to delete such information.

8. Your Rights and Choices

As a user, you have certain rights regarding your personal data. These rights include:

• Right to Access: You have the right to request access to the personal data we hold about you. This includes receiving a copy of the data and details about how it is processed.
• Right to Correction: You may request corrections to inaccurate or incomplete personal data we hold about you.
• Right to Deletion: Under certain circumstances, you have the right to request that we delete your personal data. This may be subject to limitations if data is required for legal obligations or ongoing legitimate business purposes.
• Right to Object: You may object to our processing of your personal data for marketing purposes or other activities where we rely on legitimate interests.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you can withdraw that consent at any time.
• Right to Data Portability: In some cases, you may have the right to request a transfer of your personal data to another service provider.

If you wish to exercise any of your rights, please contact us at info@cubanosindia.com. We will respond to your request in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changes in legal, regulatory, or operational requirements. If we make significant changes, we will notify you either through the Application, via email, or by posting an updated version on this page. You are encouraged to review this Privacy Policy periodically to stay informed of our data practices.

By continuing to use the Application after the effective date of any updates, you consent to the revised Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:

Email: info@cubanosindia.com